Refund Policy

7-day refund on your first payment

If you ask within 7 days of your first Pro payment, we'll refund it in full, no questions asked. This applies once per account, to the first time you subscribe. When we refund it, your subscription is cancelled and your account moves to the Free plan straight away. Your resumes stay in your account.

Monthly renewals

Pro renews every month until you cancel. Renewal payments aren't refunded, including for partly used months, but you can cancel anytime from the Billing page: you keep Pro until the end of the month you've paid for and won't be charged again. Cancel before your renewal date to avoid the next charge.

Charges made in error

We'll always refund in full, whenever you notice:

• duplicate charges for the same period;
• a charge after you cancelled, or after you deleted your account;
• any other charge caused by a mistake on our side.

If a serious problem on our side stops you from using Pro for a long stretch and we can't fix it, contact us and we'll work out a fair refund or credit.

How to request a refund

Email sehajmakkar007@gmail.com from the address on your Vero account (or include it), with the date of the payment. You can also message @sehajmakkarr on X, but we'll still need to confirm your account by email. We reply within 3 business days.

How refunds are paid

Payments for Vero are processed by Dodo Payments, our merchant of record, so refunds are issued through Dodo Payments to the payment method you used, for the full amount you paid, including taxes. Refunds usually appear within 5 to 10 business days, depending on your bank or card provider.

If you think a charge is wrong, please contact us before disputing it with your bank; we can usually sort it out faster.

Contact

Email sehajmakkar007@gmail.com, or message @sehajmakkarr on X. For privacy and refund requests, email is best: write from the address on your Vero account so we can confirm it's you. We aim to reply within 7 days.

See also our Terms of Service and Privacy Policy.